Privacy Policy
Last Updated: October 29, 2025
1. Information We Collect
We collect information to provide better services to all our users. The information we collect includes: • Personal Information: When you create an account, we collect your email, phone number, name, and location data. • Video Content: Videos you upload, including metadata like location, description, and engagement data. • Payment Information: M-Pesa transaction details for processing payments (we don't store sensitive payment data). • Usage Data: How you interact with our platform, including views, likes, comments, and shares. • Device Information: Device type, operating system, and app version for optimization.
2. How We Use Your Information
We use the information we collect for the following purposes: • Provide and maintain the Showvi platform • Process transactions and send you related information • Personalize your experience and show relevant local content • Improve our services and develop new features • Communicate with you about updates, security alerts, and support messages • Ensure platform security and prevent fraud • Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances: • With other users: Your profile information and video content are visible to other users as part of the platform's functionality. • With service providers: We work with third-party providers for payment processing (M-Pesa), cloud storage, and analytics. • For legal reasons: When required by law or to protect our rights and users' safety. • Business transfers: In case of merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate security measures to protect your personal information: • Encryption of data in transit and at rest • Secure payment processing through M-Pesa • Regular security assessments and updates • Access controls and authentication mechanisms
5. Your Rights and Choices
You have the following rights regarding your personal data: • Access and update your personal information through your profile settings • Delete your account and associated data • Opt-out of promotional communications • Request data portability • Withdraw consent where applicable To exercise these rights, contact us at privacy@showvi.com.
6. Location Data
Showvi is a location-based platform. We collect and use your location data to: • Show you relevant local content and offers • Enable location-based video discovery • Provide accurate business listings and promotions You can control location permissions through your device settings.
7. Children's Privacy
Showvi is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will remove your personal data within 30 days, except where we need to retain information for legal compliance or legitimate business purposes.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: privacy@showvi.com Address: Showvi Technologies, Nairobi, Kenya We are committed to protecting your privacy and will respond to your inquiries promptly.
By using Showvi, you acknowledge that you have read and understood this Privacy Policy.